The Tappeti Experience
From first conversation to lasting care.
Our relationship with every client begins long before purchase and continues long after. Every service we offer is designed to ensure that choosing a Tappeti carpet ù and living with one ù is defined by confidence, ease and lasting care.
The Try-It Service
This is where the Tappeti experience begins. We bring selected carpets directly into your home, placing them in the room they are intended for so you can see exactly how they live with your light, your furniture and your life. If you choose to purchase, the trial is entirely complimentary. If not, only transport costs apply. No pressure. No guesswork. Just complete confidence in every decision.
Home Delivery
For clients ready to proceed, we deliver directly to the home or project site at no charge ù with a dedicated team member present to ensure the carpet is placed exactly as intended, from our floor to yours.
International Shipping
For international clients, Tappeti ships worldwide via DHL airfreight, door to door, with each dispatch accompanied by a full airway bill for live tracking at every stage of the journey.
Care & Restoration
A handmade carpet of genuine quality is a lasting investment ù and we ensure it remains one. Through expert cleaning and precise restoration, our artisans revive beauty, safeguard heritage and extend the life of treasured pieces, however old or however worn.
Carpet Cleaning
A handmade carpet deserves to be cleaned by people who understand what it is. Tappeti's professional cleaning service preserves beauty, texture and longevity, with options for direct drop-off or home collection and return. Each piece is carefully treated and returned in pristine condition.
Every conversation starts here.
Reach us on WhatsApp — our team is ready to begin.